Personal Information Collected
Visitors / Non-Registered Users
A visitor or non-registered user using a Hickory Site is not required to provide any personal information. If a visitor submits an inquiry to Hickory as part of a support or other informational request or application, Hickory may collect and retain personal information as supplied by the visitor to facilitate return contact and answering of the request.
Use of the Hickory Site as a registered user in either a public or private site requires Hickory to collect and store a user’s first and last name, phone number and email address. This is used to identify the user for purposes of logging in, and to send application notifications when user action is required. Through the use of the Service, a user may be enrolled in one or more courses, and over a period of time be presented with questions from those courses. Hickory stores the responses from users and may use them to dictate future scheduling and presentation of questions.
Where a user is registered in a private Hickory site, such as corporate site, Hickory will record that the user is a member of that site. A private siate can be configured to grant access to managers to view reports containing user responses and other user statistics, such as usage.
Hickory does not use, require, or knowingly record any sensitive personal data. Hickory requests that users of its Services not provide Hickory any sensitive data (such as data about an individual concerning racial origin; political, religious or sexual opinion, beliefs or persuasions; criminal convictions; trade union memberships; etc.), and Hickory reserves the right to remove any such data on discovery.
Cookies, Web Beacons and Logging
As you navigate Hickory’s Website, Hickory may collect information through the use of commonly-used information-gathering tools, such as cookies (“Website Navigational Information”). Cookies are small pieces of text sent to a browser by a website which enable the website to remember information for subsequent visits. Website Navigational information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Sites (such as Web page views and links clicked). Hickory uses Website Navigational Information to determine login status and user preferences such as language choice, and are essential for the use of the Services. Website Navigational Information is also used to
collect analytical statistics about use of the Sites. This helps Hickory better understand user behavior, which parts of Hickory’s website people have visited most frequently, etc. Hickory may log access to its sites and services and retain logs for a period of time to facilitate in monitoring and improving the performance, security, and functionality of the service. Logs may contain IP addresses, which may indicate the location of a user accessing the site.
Sharing of Personal Information Collected
Hickory does not share, sell, rent or trade personal information to third parties for marketing or promotional purposes. Hickory may transfer personal data to our service partners to enable the operation of the Services.
Hickory reserves the right to use or disclose Personal Information if required by law or if Hickory reasonably believes that use or disclosure is necessary to protect Hickory’s rights and/or to comply with a judicial proceeding, court order, or legal process.
International Transfers of Personal Information
For European visitors to the Hickory Sites and Users of the Hickory Services, please note that in order to provide the information or services requested, your Personal Information may be transferred outside of the European Economic Area (“EEA”). By visiting the Hickory Sites or using the Hickory Services, you agree to Hickory transferring your Personal Information outside the EEA.
Hickory takes precautions, including administrative, technical, and physical measures – to help safeguard Personal Information against loss, theft, and misuse as well as unauthorized access, disclosure, alteration, and destruction.
Hickory uses Secure Socket Layer (“SSL”) encryption when transmitting Personal Information, such as Users’ passwords.
Uses are solely responsible for protecting their passwords, limiting access to their computers, and signing out of the Hickory Services after their sessions.