by Hickory | Jan 27, 2017 | Uncategorized
Customer service bloggers and speakers love to talk about the value of “personal, above-and-beyond support at any cost.” They’ll share stories of Ritz-Carlton’s legendary customer service policies. They’ll tell you about the one time a Nordstrom rep opened the store...
by Hickory | Oct 13, 2016 | Uncategorized
Hickory has one goal – to build fundamentally better ways to learn. This focus guides all of our decisions and helps us prioritize. “How do we think this will affect they way people learn?” is a common question around these parts, along with “Who ate all of the...
